Not long ago I stumbled on a little farm stand which is extremely well known here in the south. It’s not exactly a farm stand - more like a farm “boutique store” full of locally sourced meat, produce and their very famous tomato pies. I had heard great things about this farm stand. People would drive for 50 or more miles just to buy their home-made pies. So when I finally made it through their front door, I had high expectations. Boy was I wrong. I could barely get through the front door due to all the “stuff” that was crammed inside the store. Between 7 ft high book shelves, piles of knick knacks and rows of freezers, the place reminded me much more of a garage sale meets appliance clearance store. It was overwhelming.

This past weekend I ate a restaurant that had a “C health-sanitation rating. A long electrical cord hung from a light bulb in the ceiling. The blinds, half broken, did their best to keep out the sun’s rays. The tables, made of formica looked like something straight out of Granny’s kitchen, the mis-matched wooden chairs had surely been rescued from the Salvation Army’s give-away pile. The floor – large grey linoleum tiles that were cracked and faded - had certainly seen better days. The walls covered with yellowing newspaper cut-outs and old horse posters really made you feel like you were walking back in time 40 years. And the menu (don’t expect any at the table), was scribbled on a white piece of paper in sharpie and scotch-taped on the wall.

Picture this. You’re thumbing through the pages of a slim, elegant, catalog that arrived via mail earlier in the day.

The pages feel crisp to the touch, and you notice how vibrant the illustrations are. Captivating even. You glance over and something catches your eye.

Last week while in Toronto I stumbled across perhaps the sexiest piece of furniture I’ve ever laid eyes on.

There I was, minding my own business and making tracks to a meeting at my client’s office when it practically jumped out at me. Ok, jumped might be a slight exaggeration. It’s probably hard to imagine a 200 pound leather chair leaping off the pavement and bowling me to the ground. But there it appeared before me – a chair about 6 feet tall made of the finest cherry red leather– the “vintage” kind you might find in a weathered 1960’s Corvette belting out Beach Boy tunes on a hot summer’s day.

Last week, I was close to running out of foundation and knew there was no way I’d be able to get to Nordstrom’s before it was gone. As an avid online shopper, I have no idea why I insist on going to a department store to buy my makeup, but it’s just something I’ve always done. I Googled the exact color and name of my foundation (which is made by Chanel) to see which online stores might be offering the best deals. After a 30-second turbo search I gave up trying to read through all the fine print and just placed an order on Chanel’s main website.

How many times has someone told you that? (Of course you never hear back from them again.)

If you’re getting push back from your prospects about your prices, or stalling tactics – then this article is for you. The good news is that it likely has nothing to do with your prices or your abilities but it has everything to do about your actual sales process and how you market your business. It’s likely you either don’t have a good one, or you have gaping holes in the one you’ve got that are making people clamor to safety.